Customers are great people. They help you earn your living, provide comic relief, teach you something about yourself and sometimes provide examples of what *not* to do.
Lady from Big South FL City (BSFLC) walks in on a hot day, wearing cheap jewelry and a cap marked "Princess". She wanted some jewelry cleaned; handed me her bracelets and an anklet. Then proceeded to tell me how to run my business and why it would benefit me to do art shows in BSFLC.
Next she quizzed me on my personal life: age? married? kids? I sidestepped the questions and finally said that I don't bring my personal life to the shop.
About then the timer on the ultrasonic chimed, giving me a blessed distraction. I steamed everything, gave it a quick shine and brought the jewelry to the counter, on a velvet tray.
Without a word, she extended her wrist, clearly expecting me to put her jewelry back on her. That I could live with until she said, "So how are you going to put on my anklet? Can I put my foot up on the counter?" (She was serious!)
I was flabbergasted - I mean, just the thought of it made me cringe and want to go wash my hands again. I put on my best stern school-marm face and said, "Oh, you can't do that - what would all my other customers think?!?"
Either she came to her senses or decided it wasn't worth pursuing. She put on her own anklet and left.
It made me wonder if she got away with it down in BSFLC or not?
Tuesday, August 11, 2009
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